The phone rang last week. I didn't recognize the number.
"Hi is this Mom2Amara? This is your doctor's office. The doctor recommended surgery to you some time ago. Are you still interested in going through with the procedure?"
Was this a joke?
I calmly asked the woman on the other line why I waited half a year for their office to call.
Silence.
I explained this wasn't the first time my requests went unnoticed.
No response.
See,
six months ago, my doctor said his people would call my people. I needed surgery.
And I waited.
This wasn't the first time the nurses and assistants neglected to call. In the past, I would have to pester his office about
his orders.
No call ever came. And my health declined.
So I went to someone else. Within four days, I was scheduled to go under the knife.
My doctor may have seen me as more than a patient. But his office saw me as just a number.
Is that what's wrong with healthcare today?
Forget the sky rocketing costs. (I'll save that for another post.)
Why do so many medical professionals employ office staff who have daggers through their hearts and could care less for the patients?
I may be the only woman in America to say this: I heart my OB-GYN.
I've gone to this doctor for years.
He delivered Amara.
So I
had to be loyal.
Right?
Then I realized, no. I don't have to be loyal. I don't have to stay with this doctor just because.
I have to take care of me. Take care of my family.
Because nothing else matters.
Sorry about the rant. There, I feel better now.